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With the current state of the economy, it is
more important then ever to not waste valuable development
time tracking software bugs and issues poorly. You
need to get your product to market to help you make
money! That's were Bugcentral.Com can help you!
Join companies like EDS, Agilent, Financial Times
of London and other Fortune 500 Companies in using
Bugcentral.Com for your Defect Tracking needs. Are
you involved in software testing and quality
assurance? Do you need to do bug tracking
and tracking of enhancement requests? If you answered
"Yes!" then you need to check out Bugcentral.Com!
There is no software to install. Your team no matter
where they are, can be up and running in minutes.
Bugcentral serves as your central database no matter
how far apart your development team is spread out.
Bug tracking becomes a simple, easy to manage part
of the entire development process.
If you are part of a software testing or
quality assurance team, Bugcentral is the perfect
tool for your company. You can set up different
accounts and projects to keep your bugs separated.
Providing a sophisticated bug tracking tool like
Bugcentral to your clients is a great value-added
service! Clients love to see that their issues
are being tracked and resolved quickly. You can
even have a private label URL for the Bugcentral
service.
If you are involved in outsourcing or
off shore development, Bugcentral is a great
tool to keep everyone together no matter how separated
they may be.
Starting to use Bugcentral could not be any easier.
Simply click on the "Try our 2 week Trial!" link
above. On the next page, fill in the name of your
project, username and password.
You can also watch the "Creating a New Account"
video from the Bugcentral Video Library shown below.
This creates your trial account and gives you full
access to all of Bugcentral's features for two weeks.
If you decide to move forward with Bugcentral, all
of your trial data can be carried over.
So sign up for a free trial account now! You'll
be up and running in minutes. Any questions, click
on the "Support" button above.
Click here to view the
Bugcentral Pricing schedule.
Get started today with Bugcentral.com!
All the bells and whistles
If you do software testing then you need a bug
tracking tool. Bug tracking without a central database
is asking for trouble in your software development
process. Bugcentral serves as the central database
for your bugs, enhancement requests and issues.
Bug tracking is usually not done even the largest
corporations because it is a tedius, time consuming
process. Bugcentral.com makes this task easy. All
of your team members can keep in sync so issues
never fall through the cracks. Check out the list
of key features below so you can learn what Bugcentral
can do for you!
Key features include:
Hosted service
Defect entry
Defect tracking
e-mail notification
Administration
Customization
Reporting
User security
Site security
Training and support
- BugCentral.com in production since 1997
with a strong, satisfied customer base
- Hosted by NorthEast Data Vault, Inc., a
leading managed services provider, founded in
1996
- No investment in hardware, software, or
IT resources to install or maintain BugCentral.com
- Secure, centralized database
- Completely scalable, supporting an unlimited
number of users
- Users access service through a Web browser
- Enter bugs, incidents, enhancement requests,
and general issues
- Enter all relevant data such as bug category,
conditions, dates, assignment, priority, and
status
- Free-form data includes: URL, what happened,
what should have happened, steps to reproduce,
developer notes, and resolution
- Attach files to issues, such as screenshots,
Excel spreadsheets, or internal documents
- Query database through lookup tables to
track severity, operating system, category,
version, browser, test case, priority, and module
- Review bug history and audit log
- Track status, including bug assignment,
resolution, and approval
- Perform batch updating of multiple records
from a single table
- Auto-notification via e-mail to users when
new bugs are assigned
- Auto-notification to managers and quality
assurance teams when status changes
- e-mail reports to development team members
- Create new projects, set defaults, and define
custom fields and values
- Create associations between users, groups,
and projects
- Define and manage user profiles, assign
to projects, and set security access
- Define and manage groups, assign to projects,
and set security access
- Default groups include everyone, contractors,
testers, project managers, and clients
- Create unlimited custom groups
- Define auto-notification via e-mail for
new bugs, assignment, and status changes
- Create unlimited custom fields
- Define unlimited custom field values
- Add and change fields through simple Web-based
forms
- Standard and custom reporting capabilities
- Standard user reports include: all assigned
entries per user, bugs entered per day, bugs
fixed per day, status vs. severity, and status
vs. priority
- Standard administrator reports include:
all entries per project, user login summary,
user profiles, and project statistics
- Create custom reports in simple steps using
wizards
- Report designer filters conditions to create
customized data display
- Field filtering performed by selecting checkboxes
- Custom filtering performed through lookup
tables for any field
- Download reports as XML documents for easy
data manipulation or CSV (comma separated value)
files to import into MS Excel or other external
programs
- Set group and user-level security for each
menu and field
- Set fields and menus as hidden, read-only,
or editable
- User-controlled data export capabilities
for offline storage and reporting purposes
- Hosted in a dedicated, enclosed cabinet
in a limited-access facility with centrally
controlled and monitored card-key access
- State-of-the-art firewall security
- Fully monitored network and host intrusion
detection systems
- Routine security audits
- All interactions encrypted via 128-bit SSL
(Secure Sockets Layer)
- Site accessible only with username and password
- User-friendly GUI requires little to no
training
- Rich online help including steps to get
started, detailed menu-by-menu descriptions,
and in-depth discussions of key bug tracking
and management topics
- e-mail and phone-based help
- Online demo and training video
What's in it for you?
 Don't
get frustrated! Managing software defects is critical to the
quality and success of your projects. But coordinating
dispersed development teams and working from disparate
lists of bugs can be confusing and overwhelming.
BugCentral.com keeps your team in sync with a single,
Internet-accessible application to enter, assign,
monitor, and report on defects.
With BugCentral.com, you'll:
Streamline
your defect management process
Improve communication
throughout your development team
Speed up time-to-market
Improve product quality
Increase customer
satisfaction
Streamline
your defect management process.
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BugCentral.com eliminates confusion and boosts
efficiency by automating your defect and enhancement
request management process. With features such as
auto-assignment of issues via e-mail, group management,
and forms-based ad-hoc reporting, you'll save time
and optimize your resources.
Improve communication
throughout your development team.
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When there are deadlines to meet and clients
to please, your software developers, testers, and
managers can't afford to have a communication breakdown.
With BugCentral.com, you'll collaborate more effectively
because there's a central place to securely enter
and store all defects, issues, and enhancement requests.
And you can access BugCentral.com anytime, anywhere
in the world via a Web browser.
Speed up time-to-market.
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Time-to-market is king. You want to release the
latest and greatest product before your competitor
beats you to the punch. With BugCentral.com, you'll
create efficiencies and save time in your development
and testing process without sacrificing product
quality.
Improve product
quality.
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Finding bugs—and fixing them—before your customers
do is essential to product quality and integrity.
BugCentral.com helps you manage all issues and defects
from discovery through resolution to minimize defects
and assure quality.
Increase
customer satisfaction.
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The bottom line? BugCentral.com helps keep your
customers happy. They'll have peace of mind that
their issues and enhancement requests are being
managed and resolved.
Everything you always wanted to know
What is BugCentral.com?
Who is currently using
BugCentral.com?
How do I sign up for
a free trial?
What happens to my
trial project data when my free trial is over?
How do I purchase
BugCentral.com?
How much does it cost?
Who can I contact
for more information or for technical support?
What is BugCentral.com?
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BugCentral.com is an online, fully hosted bug
tracking solution that lets you successfully manage
defects, issues, and enhancement requests throughout
the software development lifecycle. It’s feature-rich,
cost-effective, secure, and completely accessible
via the Web.
Click here to download
our product brochure (PDF file).
Who is currently
using BugCentral.com?
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We have an extremely satisfied customer base
that includes companies of all sizes across a wide
range of industries. Our customers come back again
and again for their ongoing project needs and have
referred BugCentral.com both within their organization
and to their client companies.
Here are just a few of our satisfied customers:
- Accenture
- Agilent Technologies
- Bell Canada
- CitiCorp
- E*Trade
- EDS
- Ernest & Young
- HP
- Polaroid
- Wells Fargo
To read our customer testimonials, click
here.
How do I sign
up for a free trial?
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1. Enter your e-mail address in the sign-up box
to the left.
2. Click the "Free Trial Offer" button.
3. Complete the brief trial sign-up form.
4. When you receive a follow-up e-mail from BugCentral.com,
click the link to activate your trial.
Your trial gives you access to the full feature
set of BugCentral.com absolutely free for 2 weeks.
What happens
to my trial project data when my free trial is over?
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The data collected during your free trial period
remains completely intact should you decide to become
an active BugCentral.com customer. When you add
billing information to your project profile, your
project automatically becomes an active customer
account. It's as easy as flipping a switch, and
you can keep using BugCentral.com without missing
a beat.
How do I purchase
BugCentral.com?
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To become an active billing customer:
1. Log into BugCentral.com.
2. Select your trial project.
3. Under the Admin Menu, select Update Account
Information.
4. From the Project Profile screen, complete
the Billing Information section with your billing
address and method of payment (credit card, invoice,
or purchase order).
5. Select "Save Project".
Once your billing information is complete, your
account automatically becomes active, and you can
continue using BugCentral.com with all of your trial
project data intact.
How much does
it cost?
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BugCentral.com billing is based upon monthly
activity. Billing occurs at the beginning of each
month, based on the number of projects and users
that are active during the prior month. If a project
is not active during the month (no users log on),
there is still a fixed price fee for having the
project still open but you are not charged for any
users. To stop all billing, the project MUST be
deactivated buy the customer.
Click here to view
our price schedule.
Who can I contact
for more information or for technical support?
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Harold Chattaway
Director/Architect
Phone: 978-855-6106
e-mail:support@bugcentral.com
Our story
It was 1997, and Harold Chattaway, founder and
developer of BugCentral, had a headache. While working
on a development project with a client, Harold was
awash in lists of bugs, trying to coordinate resources
across the globe and ensure that all issues were
recorded and resolved. He tried the array of bug
tracking tools on the market. He tried e-mail and
Excel. And the headache persisted. Rather than throwing
his hands up in despair, Harold created a home-grown
cure that alleviated all his bug-tracking
problems: BugCentral.com.
Harold developed an easily accessible, online
application to enter, track, and manage software
defects and enhancement requests. The application
was a success, and Harold realized that the challenges
he faced during his project were challenges that
all software developers, testers, and project managers
encounter. He decided to share BugCentral.com with
the rest of the world. In 1997, BugCentral.com went
live with its first customer, Seascape Communications,
during the launch of Internet pioneer Jim Clark's
Seascape System for the Hyperion yacht.
In July 1998, BugCentral.com moved to a new home.
Or more precisely, to a limited access facility
with state-of-the-art firewall security and fully
monitored network and host intrusion detection systems.
NorthEast Data Vault, Inc., a managed services and
Web hosting provider, acquired BugCentral.com, guaranteeing
customers maximum uptime and peace of mind.
Word spread fast. BugCentral.com grew from one
developer's project to a very successful application
with thousands of users. Today organizations worldwide,
ranging from start-up consulting shops to Fortune
50 companies, log into BugCentral.com to track bugs,
issues, and enhancement requests on their mission-critical
development projects.
But don't take our word for it. Click
here to see what
just a few of our satisfied customers have to say
about BugCentral.com.
Bugcentral.Com is a Microsoft
Independent Software Vendor. We use Microsoft development
languages to engineer this site.
For support email support@bugcentral.com
or call 978-855-6106
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We believe that the price you pay for
our service should be as easy as BugCentral
is to use!
There are no annual licensing fees, no minimum
configurations, and you pay only when you
use BugCentral.com. We believe that this
pricing model offers you the best of both
worlds. You have instant access to a secure
and proven bug tracking tool - for your
entire development team, and you eliminate
the high cost of creating and maintaining
an in-house, customized bug tracker!
Use the calculator below to do the math.
BugCentral .com is the most cost-effective,
hassle-free option!
BugCentral pricing is based on the factors:
the number of monthly projects you have
active, and the number of unique logins
throughout the month. For example, if your
software project has 75 authorized BugCentral.com
users, but only 31 unique users actually
login during the month, you would only
be charged for the 31 users who actually
used the service.
Our system is able to track this information
and produce a 100% accurate billing statement
each month, based on usage, with the formula
below:.
|
|
BugCentral.com Monthly
Pricing Schedule:
| 1-3 |
$99 |
| 4-6 |
$90 |
| 7-9 |
$85 |
| 10+ |
$80 |
| 1-20 |
$7.50 |
| 20-49 |
$6.00 |
| 50-99 |
$4.50 |
| 100-199 |
$3.50 |
| 200+ |
$2.50 |
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A number of you wanted to hear what others had to
say about BugCentral.com and what it can offer your
development team. Here are a few quotes from current
customers telling you how BugCentral.com helps their
application development process....
- We from the Nortel's E-Marketing group
really found BugCentral very useful. The real
clincher is the low cost, zero maintainability
on our part and available everywhere from the
net. We were able to log from various places
without having to dial into our network and
could create reports ands manage bugs. I am
very much satisfied and hope that we will get
more project management tools from your company.
Wish you all success in the coming years.
Sanjay Sengupta
Nortel Networks
- BugCentral.com allowed us to get started
managing our bug reports quickly with no up-front
investment. The service can be accessed by anyone
on our development team regardless of where
they are. It also gives us an easy way to share
information with our partners and customers."
Alan Ewald
Fornova.com
- BugCentral quickly became the central
turning point for all our software development
efforts. BugCentral has a clear advantage over
similar products, due to its distributed and
browser-based nature. As a customer, I don't
have to worry about system maintenance or system
availability. No matter where I'm at, all I
need is a simple web browser to log in and stay
in control of my projects. Being in control
of all your projects anywhere, anytime, through
BugCentral.com:
Priceless...
Markus Egger
President EPS Software
- BugCentral has enabled four companies
working in different geographic areas to track
and monitor bugs and issues efficiently through
out the always tough testing and post-implementation
phases of product development. We particularly
like the centralized data storage that BugCentral
provides, as well as the custom reporting capabilities
that includes the ability to download our data
to Excel. Bug Central has provided us a consistent
view of our data with real-time access to updated
information. The BugCentral ASP model for bug
tracking is working well for our development
team."
David Waxberg
VP - Technology
Parts America
- BugCentral was simple to set up. We
had our project set up in about an hour. We
had the bulk of our bug reports entered within
a day or two. The BugCentral system allowed
us to get our project organized very quickly.The
BugCentral web site is stable, reliable and
responsive. The user interface is easy to use
and intuitive, even for non-engineers. The periodic
updates to BugCentral continue to make the system
more useable and versatile. We've relied on
BugCentral to help us manage our project and
it's done a great job."
Andrew Krause
President Regulant Software
- "BugCentral is a great tool.
It helps us to communicate with clients all
around the world. We log bugs in Australia and
our clients can immediately view them in USA.
BugCentral helps us to concentrate on our business
without having a headacke of purchasing and
maintaining yet another system in our environment.
The support personnel at BugCentral is very
responsive to our needs and enhancements."
Dasha Klyachko
Managing Partner
Allied Testing, LLC
- "BugCentral.com is great.
It allows ememories.com engineers and beta testers
to focus on the task at hand, not the tool.
No software required. No training required.
It's fast and clean."
Brett Morrison
Founder, e41 Corporation
- "Using the BugCentral service
has allowed us to permit the client to know
more about what is going on in the project.
The client can enter issues and reports during
all phases of development and deployment all
the while receiving reports on previously entered
items. Having this service as a line item in
the proposal showed our commitment to defect
tracking and resolution. Since the service is
remotely operated, we have no maintenance costs
and won't be exposing our servers beyond the
firewall."
Bud Howard, Internet Practice Lead
Broadreach Consulting, Inc.
- "In a fast paced development
environment, effective change management is
crucial to project execution. Because BugCentral
is an Internet service, there was no need for
us to maintain yet another server application.
We deployed BugCentral immediately, and it became
a crucial workflow tool for our project teams.
If you need zero maintenance and instant deployment,
I would highly recommend BugCentral. "
David Unongo, Director
of Software Engineering
Digital Courier, San Francisco
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